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Shipping & Returns Policy

For several years, Superior Sany Solutions has strived to minimize delivery costs for its customers, despite the current economic climate. Our company is directly impacted by the increase and fluctuations in the price of gasoline, as well as the fuel surcharges imposed on it by its various carriers, which has the effect of significantly increasing the costs associated with the delivery of its products.

Therefore, Superior Sany Solutions had to look at different options in order to reduce the costs associated with the transport of its goods to its customers, while remaining more competitive.

You will understand that providing you with quality service for your purchases of household cleaning products and accessories remains a priority for us. This is therefore to advise you that we had to slightly increase our delivery costs and our minimum orders.

Please consult the map including our new zones and delivery rates, effective from July 1, 2021.

Please note that depending on the region and the hazardous materials involved, delivery charges may be revised.

map territorie

 

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  • Only deliveries in Quebec will be eligible for delivery.
  • Certain conditions may apply for remote areas depending on the region

Return policies

For any product that has not been used within 10 days of the date of purchase, you must request a Return Merchandise Authorization (RMA) number and have your original invoice. No liquid product will be exchanged or refunded. Certain conditions apply.

 

If you are not satisfied with your purchase, an exchange for an item of the same value or a refund is permitted. The return of the item(s) is at the customer's expense.

 

For any product that has not been used within 10 days of the purchase date, you must request a Return Merchandise Authorization (RMA) number and have your original invoice. No liquid product will be exchanged or refunded. Certain conditions apply. An administration fee of 3.00$ CDN will be applied to all refunds on items on sale at the Superior Sany Solutions store.